Falmouth, Maine · Engineering | Technology

Jack
Rayers

Product · Technology · Strategy

Engineering graduate and technology professional with a passion for implementing cutting-edge solutions that drive real business outcomes — combining a top-25 international engineering degree with a decade of hands-on experience across SMBs, healthcare, and managed services.

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Portland, Maine Metro Area
JR
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Career

Experience

Aug 2025 – Present
Product Marketing & Development Manager
Systems Engineering · Portland, Maine
  • Driving product strategy and go-to-market for managed IT services
  • Bridging technical capabilities with business development initiatives
Jan 2025 – Sep 2025
Account Manager Team Lead
Systems Engineering · Portland, Maine
  • Led account team managing strategic client relationships
  • Represented the firm at networking events and conferences as a featured speaker
  • Led transition of multiple minor accounts to long-term strategic partnerships
Nov 2021 – Dec 2024
Account Manager
Systems Engineering · Portland, Maine
  • Maintained and grew managed service contracts within existing customer base
  • Advised SMBs on IT strategy across technical to C-Suite stakeholders
  • Navigated complex provider/client relationship issues to sustain partnerships
Apr 2020 – Nov 2021
IT Project Manager
MaineHealth · Westbrook, Maine
  • Technical lead for internal reporting automation initiatives
  • Helped develop new IT Governance & Organisational Structure
  • Followed rigorous project management processes including lifecycle artifacts
Jun 2016 – Feb 2020
Technology Specialist & Project Manager
ELC, Inc. · Portland, Maine
  • Served Casco Bay Ford, Portland Regency Hotel & Portland Properties
  • Designed, negotiated & implemented hardware and software solutions
  • Managed medium-sized network infrastructure from design to physical install
Capabilities

What I Bring

⚙️
IT Strategy & Advisory
Advising SMBs from technical staff to C-Suite on technology roadmaps, procurement, and managed services.
📦
Product & Project Management
Full project lifecycle management; go-to-market strategy, stakeholder reporting, governance frameworks.
🌐
Network Infrastructure
Hands-on design and physical implementation of medium-scale enterprise network environments.
🤖
AI Transformation
Microsoft Certified AI Transformation Leader — bringing practical AI adoption to business operations.
🤝
Account & Relationship Management
Sustained and grew strategic client partnerships; featured speaker at industry conferences.
☁️
Microsoft 365 & Cloud
Wholistic knowledge of the Microsoft 365 suite; Windows, Mac, and Linux environments.
Background

Education & Credentials

Bachelor of Engineering
University of New South Wales
Mining Engineering · Graduated with Honours (2nd Class, 1st Division)
2011 – 2014 · Sydney, Australia
International exchange at Montanuniversität Leoben, Austria. Thesis: consumer VR in commercial safety training. Recipient of Rural Engineering Scholarship.
Certification
Microsoft Certified
AI Transformation Leader
Issued Jan 2026 · Expires Jan 2027
ID: CD3D75A580905D24
Let's Connect
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Always happy to connect with interesting people working at the intersection of technology and business.

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